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SSC Space Go Terms and Conditions

Version: 1.1
Date: April 2026


Document Information

Item Details
Document Title SSC Space Go Terms and Conditions
Document ID SAMSNS-222641679-3013
Version 1.1
Status Released
Classification External

Version History

Version Date Changes Author
1.0 Initial release
1.1 Current version

Table of Contents

  1. Introduction
  2. Service commitments
  3. Terms of delivery
  4. Payments
  5. Changes, cancellation and termination
  6. Intellectual property rights
  7. Confidentiality
  8. Disclaimers, remedies and liabilities
  9. Indemnification
  10. Force Majeure
  11. Privacy
  12. Transfers and assignments
  13. Severability
  14. No Waiver

Introduction

These specific terms and conditions shall apply for SSC Space AB's, Connect Division (hereinafter called SSC Space), sales of services in conjunction with the SSC Space Go product (hereinafter called the Services). The purchaser, [Customer full name] is hereinafter called the Customer.

These Terms and Conditions (hereinafter referred to as "Terms") shall apply when referred to in SSC Space's contract, order confirmation or when the parties have otherwise agreed to apply them.

These Terms shall apply to the extent that the parties have not specifically agreed to the contrary in writing. No amendments to these Terms shall be effective against any party unless made in writing and signed by such party.

Service commitments

All the Services to be performed by SSC Space shall be performed in accordance with the Services specifications and the contract/order. SSC Space may change or discontinue service plans, prices, these Terms and the specifications from time to time. SSC Space will provide you with notice at least one month prior before materially adverse changes come into effect. SSC Space will provide you with an email notice summarizing the changes and your right to cancel this Agreement.

Any request from the Customer to SSC Space to carry out work which is not within the scope of the Services specifications will not be provided.

The duties and obligations of SSC Space provided for herein may be performed by employees of one or more subsidiaries of SSC Space.

Terms of delivery

The terms for any delivery shall be specifically agreed upon in the contract/order.

Payments

Prices

Prices for the Services are set forth in the contract/order.

Invoices and Payment

Any invoices issued by SSC Space are payable fifteen (15) calendar days after the date when the relevant invoice was issued. If the Customer fails to pay the full amount which is due, SSC Space shall be entitled to default interest, from the day on which payment is due until full payment is received, at a rate equal to the official reference rate of the Swedish Riksbank applicable from time to time, with the addition of eight (8%) percentage units per annum. All agreed prices are stated exclusive of any VAT, customs duties or other governmental charges.

Changes, cancellation and termination

Detailed contractual changes, cancellation and termination are handled through the contract/order.

Termination by SSC Space

SSC Space may terminate the contract/order if the Customer has not paid in full for Services rendered by SSC Space. SSC Space shall issue a written notice of termination specifying the amounts due by the Customer and request the Customer to pay the amount due within ten (10) calendar days from the date when the notice was issued. The termination of the contract/order will take effect if the amount due to SSC Space has not been paid in full upon the expiry of the specified ten (10) day period without any additional notices from SSC Space.

Termination by Customer

The Customer may terminate the contract/order in the event of spacecraft/mission failure, by issuing a written notice of immediate termination to SSC Space. SSC Space shall issue a written notice specifying the amounts due by the Customer and request the Customer to pay the amount due within thirty (30) calendar days from the date when the SSC Space's notice was issued.

Termination of the contract/order shall not affect the rights of the Parties which have accrued on or before termination.

Termination by either Party

Either Party may immediately terminate the contract/order in the event of the other Party's insolvency, liquidation, bankruptcy or similar proceedings under local law. Such termination shall be deemed to have effect upon the date when a notice of termination is issued.

Furthermore, either Party may terminate the contract/order in the event that the other Party is prevented from fulfilling its obligations under the contract/offer due to an event of Force Majeure and such Force Majeure Event has existed for a consecutive period of one (1) month. Such termination shall be deemed to have effect upon the date when (i) one (1) month has passed since the first occurrence of the applicable Force Majeure Event and (ii) a written notice of termination is received by the Party affected by the Force Majeure Event.

Either Party may terminate the contract/order in the event of the other Party's material breach of its undertakings pursuant to the contract/order. The terminating Party shall issue a written notice of termination specifying the alleged material breach and requesting the other Party to cure the breach within ninety (90) calendar days, provided that the breach may be cured. The termination of this Contract will take effect if the specified breach has not been cured by the breaching Party upon the expiry of the specified ninety (90) day period without any additional notices from the terminating Party.

Intellectual property rights

All technical data of whatever kind as well as equipment and intellectual property rights owned and/or produced by Customer shall remain the property of Customer. Equipment, data and/or intellectual property rights used by SSC Space and being the property of SSC Space or its subcontractors shall remain the property of SSC Space or its subcontractors.

Ownership of the Data

SSC Space acknowledges that it does not own the Data in dialogue with spacecraft and the Customer.

Warranties and commitments of the Customer

The Customer warrants to SSC Space that it holds full ownership or has acquired rights of usage to the Data which enables SSC Space to provide the Services to the Customer without infringing any third party's right to the Data.

The Customer agrees not to use, or permit others to use, the Services in ways that (a) violate any applicable law or applicable regulation (including but not limited to export control, economic sanctions, customs/import, anti-money laundering, and anti-corruption laws and regulations), (b) infringe the rights of others, or (c) interfere with the users, Services, or the SSC Space network or other networks. The Customer is responsible for complying with the terms for any third-party services that they use the Services for.

Confidentiality

Definition of confidential information

Confidential Information shall mean any and all tangible and intangible information, including, but not limited to, data, specifications, standards and know-how of any nature such as technical, scientific, engineering, commercial, financial, marketing or organizational information, disclosed hereunder by the Disclosing Party (as defined below), whether or not marked as confidential, including any and all information, which the Receiving Party (as defined below) has derived from or based upon said information. The Receiving Party shall use the same degree of care that it uses to protect its own confidential information of a similar nature, but in no event less than a reasonable degree of care under the circumstances. "Disclosing Party" shall mean a party disclosing Confidential Information under this Contract. "Receiving Party" shall mean a party receiving Confidential Information under the contract/order.

The Receiving Party undertakes to:

(a) not disclose Confidential Information for a period of five (5) years from the date of disclosure to any third party, except (i) to its officers, advisors and consultants (on a need to know basis) but the Receiving Party shall first notify such person of the confidential nature of such information before any disclosure to them; (ii) required to be made by it under applicable laws or regulation or order of a court of competent jurisdiction or competent regulatory authority or to any competent tax authority if it determines in good faith that it is necessary to do so and shall (if legally permissible) promptly notify the Disclosing Party hereto of such disclosure; and

(b) promptly cease to use Confidential Information and all copies thereof upon written request of the Disclosing Party.

Exceptions to confidentiality

The aforementioned undertakings will not apply to any Confidential Information which;

(a) is in, or comes into, the public domain otherwise than by a breach of the contract/order;

(b) the Receiving Party can show was in its lawful possession by virtue of being recorded in its files or being in its use prior to receipt from the Disclosing Party;

(c) the Receiving Party receives from a bona fide third party not receiving the Confidential Information directly or indirectly from the Disclosing Party; or

(d) is independently developed by a Party as evidenced by written records; or

(e) a Party is required to disclose by law, by any governmental or other regulatory authority, or by a court or other authority of competent jurisdiction provided that, to the extent it is legally permitted to do so, it gives the other Party prior written notice as much as it is reasonably possible of this disclosure as possible and cooperates, to the extent reasonable and legally permitted, in the disclosing Party's efforts to obtain a protective order or otherwise lawfully limit disclosure.

Disclaimers, remedies and liabilities

SSC SPACE PROVIDES THE SERVICES "AS IS," WITHOUT ANY EXPRESS WARRANTY, CONDITION OR REPRESENTATION. SSC SPACE DISCLAIMS ALL IMPLIED WARRANTIES, CONDITIONS AND REPRESENTATIONS, INCLUDING ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY, FITNESS FOR PARTICULAR PURPOSE, AND NON- INFRINGEMENT.

Each Party shall be liable for loss or damage to its own property, injury to any of its employees or other persons for whom the party is responsible.

If claim for damages pursuant to this Clause is made by a third party against either of the Parties, said Party shall immediately so notify the other Party in writing.

SSC SPACE WILL NOT BE LIABLE FOR ANY SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE, INDIRECT DAMAGES, LOSS OF GOODWILL OR BUSINESS PROFITS, LOST REVENUE, WORK STOPPAGE, LOSS OR CORRUPTION OF DATA, COMPUTER FAILURE, DATA SECURITY BREACH, MALFUNCTION OR ANY LOSSES OR DAMAGES RESULTING FROM THE SERVICES. SSC SPACE'S LIABILITY UNDER THESE TERMS FOR ANY INDIVIDUAL CLAIM OR ALL CLAIMS IN THE AGGREGATE WILL NOT EXCEED THE TOTAL AMOUNT PAID BY THE CUSTOMER TO SSC SPACE UNDER THE CONTRACT OVER THE SIX MONTHS PRECEDING THE CLAIM GIVING RISE TO THE LIABILITY.

THE LIMITATIONS SET FORTH IN THIS SECTION WILL APPLY TO ANY CLAIMS OR DAMAGES ARISING OUT OF OR RELATED TO THE AGREEMENT OR SERVICES INCLUDING ANY EXEMPLARY OR PUNITIVE DAMAGES, REGARDLESS OF WHETHER SSC SPACE WAS INFORMED OR WAS AWARE OF THE POSSIBILITY OF SUCH LOSS OR DAMAGE, AND REGARDLESS OF WHETHER CLAIMS ARE ASSERTED BASED ON CONTRACT, STATUTE, TORT, STRICT LIABILITY, NEGLIGENCE, OR OTHER LEGAL OR EQUITABLE CLAIM OR THEORY PROVIDED, EXCEPT IF AND TO THE EXTENT THAT ANY LIMITATION VIOLATES APPLICABLE MANDATORY LAW THAT THE PARTIES CANNOT DEROGATE FROM BY WAY OF CONTRACT.

Indemnification

The Customer shall indemnify, defend and hold SSC Space harmless from any and all claims, suits, liabilities, damages, costs, fees and expenses or losses (including reasonable attorneys' fees) arising out of or in connection with any proceeding concerning ownership or access to the Data due to SSC Space's provisions of the Services. In such case the Customer shall pay any liabilities, damages, costs and expenses (including reasonable attorneys' fees) awarded therein or paid in settlement or actually borne by SSC Space.

At the Customer's written request, the Customer shall be entitled to assume the defense of a third party claims dispute brought against SSC Space provided that the Customer (i) acts reasonably and with due regard to SSC Space's relation to such third party and (ii) acknowledges in a legally binding manner that the Customer is liable in respect of the full amount of such dispute.

Force Majeure

The following circumstances are non-exhaustive and shall be deemed to constitute grounds for discharge from the Contract if the due performance of the Contract is prevented and it may not be considered that SSC Space ought to have taken such circumstances into account at the time of entering into the Contract and whose consequences could not reasonably have been avoided or circumvented by SSC Space, including but not limited to: acts of God, general labour conflict, unsuitable weather conditions, pandemics or epidemics, fire, war, mobilization or unforeseen military call-up of corresponding extent, requisition, seizure, insurrection and riot, as well as delay in other key deliveries from subcontractors or suppliers as a consequence of circumstances falling within the scope of this clause, where SSC Space or its subcontractor(s) has not caused or contributed to such obstacle.

The aforesaid shall also apply in respect of undertakings which it is the Customer's duty to perform.

The Party claiming to be affected by Force Majeure shall promptly notify the other Party, in writing, on the intervention and on the cessation of such circumstance.

During the period of effect of the Force Majeure event, the execution of any Services under this Contract shall be suspended without damages for the Party affected by such a Force Majeure event.

In case of a Force Majeure event, the Parties agree to do their utmost in order to minimize the negative impact of the other Party of the suspension, and each Party shall do its best to execute the Services already initiated.

Should the Force Majeure event last for more than one (1) month, each Party shall have the option of terminating this Contract. The Party wishing to terminate this Contract shall notify the other Party in writing.

Privacy

SSC Space processes personal information as described in its Personal Integrity Policy as amended from time to time. To be found here: Privacy Policy – SSC Space – SSC Space AB

Transfers and assignments

The Customer may not assign, sell, or transfer this Agreement or access to Services without SSC Space's written consent. Unauthorized transfers or assignments will be null and void.

Severability

If any term of these Terms is to any extent invalid, illegal, or incapable of being enforced, such term shall be excluded to the extent of such invalidity, illegality, or unenforceability; all other terms hereof shall remain in full force and effect.

No Waiver

No waiver by SSC Space of any breach of these Terms will be a waiver of any preceding or succeeding breach. No waiver by SSC Space of any right under these Terms will be construed as a waiver of any other right. SSC Space will not be required to give notice to enforce strict adherence of these Terms. A waiver must be provided in writing by an authorized representative of SSC Space to be effective.